Job Role - Junior Customer Success Manager.
Location of Job - Work From Home.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail
- Being a part of customer support team to deliver 10/10 support to customers
- Responding to emails, calls, whats-app
- Diagnosing bugs and issues
- Dispute resolution in a manner that leaves both customers and chefs happy
- Ensure all bookings are going smoothly
- Answering any questions, helping them with their portal, and setting chefs up for success
- Making sure any bookings are reassigned to new chefs and it goes smoothly
- Deliver insights from customer/ chef interactions for continuous product improvement.
Qualification Required - The candidates must be a bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by YHangry.
Pay Scale/CTC - The average salary of an junior customer success manager at YHangry is Rs 50,000 per month approximately which will be around 6.0 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Proactive hustler, excelling at overcoming challenges and achieving results
- Fluent English speaker, as you’ll be speaking to customers and chefs
- Excited to get your hands dirty, and jump into challenging and stressful situations
- Confident critical-thinker, swiftly analyzing problems and proposing solutions
- Proficient in number-crunching (excel)for efficient issue identification and resolution
- Thrives in a fast-paced environment, maintaining composure, especially during crises
- Excited to be one of the first 10 employees in the Yhangry family, contributing to its growth and success.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher
- Aspirants with no experience can also apply for YHangry.
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How to Apply for YHangry - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (02-01-2024) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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