Job Role - Customer Support Associate.
Location of Job - Work From Home.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
- Provide accurate, valid, and complete information by utilizing the appropriate resources and tools
- Address customer concerns and provide effective solutions, escalating complex issues to the relevant department when necessary
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments
- Follow up on customer interactions when required
- Contribute to team efforts by accomplishing related results as needed
- Stay informed about new products, services, and policies to ensure accurate and consistent information is provided to customers.
Qualification Required - The candidates must be a 12th pass or bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Webzoly.
Pay Scale/CTC - The average salary of an Customer Support Associate at Webzoly is Rs 25,400 per month approximately which will be around 3.0 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and the ability to think on your feet
- Empathetic and customer-focused mindset
- Ability to work in a fast-paced environment and manage stress effectively
- Basic computer skills and familiarity with common office software
- Willingness to learn, adapt, and grow in a team environment.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher - Freshers and experienced both are eligible for Webzoly.
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How to Apply for Webzoly - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (14-01-2024) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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