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Webzoly Campus Drive 2024 for Customer Support Associates | Work From Home | Online Application

Webzoly - Webzoly is a customer service-centered and results-oriented outsourcing solution.Our team is made up of highly trained skilled experts and we know what it takes to get real results online. Webzoly is helping global brands scale faster by taking perfect care of their customer support, sales development, and digital marketing. Webzoly 2023 scheduled for the role of Customer Support Associate for 12th pass or any graduates. The detailed eligibility criteria, information and application process for this opening is given below.
 Webzoly

Job Role - Customer Support Associate.

Location of Job - Work From Home.

Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail

  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
  • Provide accurate, valid, and complete information by utilizing the appropriate resources and tools
  • Address customer concerns and provide effective solutions, escalating complex issues to the relevant department when necessary
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments
  • Follow up on customer interactions when required
  • Contribute to team efforts by accomplishing related results as needed
  • Stay informed about new products, services, and policies to ensure accurate and consistent information is provided to customers.

Qualification Required - The candidates must be a 12th pass or bachelor's degree holder.

Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Webzoly.

Pay Scale/CTC - The average salary of an Customer Support Associate at Webzoly is Rs 25,400 per month approximately which will be around 3.0 lakhs per year.

Expected Knowledge and Skills - The knowledge and skills that you need are given below

  • Excellent communication skills, both verbal and written
  • Strong problem-solving skills and the ability to think on your feet
  • Empathetic and customer-focused mindset
  • Ability to work in a fast-paced environment and manage stress effectively
  • Basic computer skills and familiarity with common office software
  • Willingness to learn, adapt, and grow in a team environment.

Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.

Experienced or Fresher - Freshers and experienced both are eligible for Webzoly.

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How to Apply for Webzoly - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

Applicants need to apply via online mode. There is no offline application process for this particular hiring.

Closing Date - Candidates need to submit application through online application portal by (14-01-2024) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.

Is there any Charge - No, there are no charges applicable for applying any private job. Legit private sector jobs does not charge any recruitment fees from applicants for employment.

Official Notification - To check all details on their official website, applicants can go through the link mentioned below.

Click Here for Official Notification

 All The Best

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