Job Role - Business Technical Advisor.
Location of Job - Work From Home.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail.
- Assist and provide technical support by phone, email or chat
- Analyze and resolve technical issues related to our Microsoft products and services, notably Office 365
- Lead customers through service configurations
- Provide a very high customer service level
- Deliver and follow up on problem resolutions and customer satisfaction
- Proactively and comprehensively document customer issues in ticketing systems
- Carry out all other related tasks per the job’s evolution and departmental needs.
Qualification Required - The candidates must be a bachelor's degree holder or a bachelor's degree holder in computer science.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by SherWeb.
Pay Scale/CTC - The average salary of an Business Technical Advisor at SherWeb is Rs 41,600 per month approximately which will be around 5.0 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Excellent English skills, both spoken and written are essential
- Knowledge of Office 365 or Microsoft 365 (basic knowledge of Windows applications
- Must be available to work EST hours: 6AM to midnight
- Must have high-speed internet at home (will be tested)
- You have the ability to vulgarize technical concepts and are result-oriented
- You provide quality customer service with excellent communication skills
- You like to analyze and are good at solving problems.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face, to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher - Aspirants must have some experience in customer service.
Are you applying continuously for Private/ MNC/ Work From Home jobs but getting rejected? then we have solution for you. To increase your selection chances, Click Here.
How to Apply for SherWeb - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (30-01-2024) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
No comments:
Post a Comment