Job Role - Senior Associates (US Shift).
Location of Job - Work From Home.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail
- Serve as the primary point of contact for the customers from on-boarding to renewal
- Build and manage strong relationships with key customer stakeholders
- Proactively monitor client retention and customer account health
- Serve as a product expert on use cases and provide customer training
- Interface and collaborate with cross-functional teams to drive towards customer goals
- Provide prompt customer service to ensure client delight and minimal churn
- Follow and create processes that build long lasting client relationships
- Drive up-selling by understanding client requirements and product fit
- Be the voice of the customer to drive process and product enhancement.
Qualification Required - The candidates must be a 12th pass or a bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by 10Times.
Pay Scale/CTC - The average salary of an Senior Associate at 10Times is Rs 50,000 per month approximately which will be around 6.0 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Comfortable to work in the day / evening shift as per the assigned region
- Strong ethical practices for client servicing
- Effective communicator with strong analytical, problem-solving and organizational ability
- High level of comfort with handling technology.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher
- Aspirants must have minimum one year of experience in client servicing.
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How to Apply for 10Times - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (05-01-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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