Job Role - Tele/Chat Sales Representative.
Location of Job - Gurugram.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail.
- Offer prompt, courteous assistance and have meaningful conversations with potential customers via various communication channels, including phone, email, live chat, and social media, actively understanding their needs and providing relevant information about our products or services
- Provide guidance and support to customers on how to use our products effectively. Offer troubleshooting assistance for any technical difficulties they may encounter
- Drive sales and close deals: Utilize effective sales techniques to persuade customers and close sales deals, meeting or exceeding assigned sales targets. Demonstrate product knowledge and highlight the value and benefits to customers
- Foster customer relationships: Build and maintain strong customer relationships by providing personalized assistance and exceptional service. Address customer queries, concerns, and complaints promptly and professionally, ensuring customer satisfaction and loyalty
- Stay updated on customer service best practices and company policies. Utilize available resources and training materials to enhance your customer assistance skills
- Effective communication: Communicate clearly and effectively to convey product information, pricing, promotions, and any relevant updates to customers. Listen actively to customer feedback and adapt communication style to best serve their needs
- Your objective is to not only drive business growth but also to ensure an outstanding customer experience that keeps our customers coming back for more.
Qualification Required - The candidates must be a bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Lenskart.
Pay Scale/CTC - The average salary of an Tele/Chat Sales Representative at Lenskart is Rs 30,800 per month approximately which will be around 3.7 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Excellent verbal and written communication skills
- The candidate should be flexible with working hours, including weekends or evenings
- Empathetic and patient approach to handling customer inquiries and understanding the needs of the customer
- Strong problem-solving abilities and a proactive attitude towards customer satisfaction
- Ability to multitask and work efficiently in a fast-paced environment.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face, to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher - Freshers and experienced both are eligible for Lenskart.
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How to Apply for Lenskart - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (15-09-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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