Job Role - Order Management Associates.
Location of Job
- Work From Home/ Office. It has hybrid work style. For work from office, job location will be Bangalore.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail
- Manage the order process for select products; this includes entering orders into specialist permission or electronic fulfillment systems and working with internal customers to ensure the order is fulfilled according to agreed turnaround times and with accuracy
- Escalate all delays to internal groups including to the senior members of the team as appropriate
- Accountable for meeting and maintaining defined standards for quality and productivity
- Manage internal customer queries and communication in a professional and service-minded manner ensuring
- Be a team player and ensure that internal and external customer's requirements are met - attend team meetings
- Responsible for online Maintenance, Lapsing of subscriptions and access related issues
- Support billing team in validating online invoices and portals
- Monitor the group email account to ensure that requests are completed according to agreed turnaround times
- Creating and modification of customer master data
- Meet agreed volume, service and quality targets.
Qualification Required - The candidates must be a bachelor's degree holder in commerce or accounting field.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Thomson Reuters.
Pay Scale/CTC - The average salary of an Order Management Associate at Thomson Reuters is Rs 31,800 per month approximately which will be around 3.8 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Good data interpretation skills
- Good working knowledge of computer systems
- Knowledge on SAP, Sales force is an advantage
- Customer focused
- Ability to prioritize and attention to detail
- High aptitude for learning
- Deadline oriented and ability to multi-task
- Should possess excellent communication written and verbal and able to work as a team
- Ability to work independently on multiple activities, showing appropriate level of prioritization and escalation skills
- Should be flexible working in night shifts.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher
- Freshers and experienced both are eligible for Thomson Reuters.
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How to Apply for Thomson Reuters - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (03-07-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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