Job Role - Chat Support - 25 Seats.
Location of Job - Work From Home.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail
- Manage large amounts of incoming queries
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/ tools
- Meet team targets and quality standards
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers and improve customer satisfaction.
Qualification Required - The candidates must be a bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Physics Wallah.
Pay Scale/CTC - The average salary of an Chat Support at Safeguard Global is Rs 17,000 - 19,000 per month approximately which will be around 2.6 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Typing skills minimum 40-60 words per minute
- Good Writing Skills
- Excellent communication skills with a pleasing personality
- Analytical and multitasking skills
- Flexible with working hours
- Hindi and English fluency (Regional languages are a plus)
- Must have Laptop and Wifi Connection.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher
- Freshers and experienced both are eligible for Physics Wallah.
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How to Apply for Physics Wallah - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (17-07-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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