Job Role - Support Service Specialists.
Location of Job - Bangalore.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail.
- Responsible of timely execution of all tasks according to job description and the instructions received from the manager
- Act as the first point of contact for supplier and Ericsson employees working in relation with Ericsson’s suppliers, via all means of communication available
- Ensures a good collaboration with team members and all supporting functions across the company
- Delivers all activities efficiently
- Manages all activities of high complexity level
- Works closely with all support functions to ensure critical cases are solved correctly and timely
- Participates in projects and represents the organization in meetings regarding the process or the ways of working
- Ensures that all documents/ presentations requested are created according to indications received and are delivered timely
- Acts like a domain expert
- Respects time schedule and working hours as communicated by the Manager
- Responsible of Incident Management within ITIL
- Framework by taking following actions: prioritize high severity or escalated tickets, follow-up pending tickets
- Assure Quality Control in key areas by taking following actions: understand the purpose of quality control, provide necessary support as required
- Has the integrity to respect private and confidential information by taking following actions: understand the responsibility in data security, analyze sensitive information and ensure it is secure.
Qualification Required - The candidates must be a bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Ericsson.
Pay Scale/CTC - The average salary of an Support Service Specialist at Ericsson is Rs 37,500 per month approximately which will be around 4.5 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Very good communication skills
- Attention to details
- Analytical skills
- Positive attitude, flexibility and adaptability
- Integrity and responsibility
- Fast learner
- Creativity
- Result oriented attitude
- Customer oriented attitude
- Team work.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face, to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher - Freshers and experienced both are eligible for Ericsson.
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How to Apply for Ericsson - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (30-06-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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