Job Role - Customer Success Intern.
Location of Job - Work From Home.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail
- Ensure high customer satisfaction scores, manage customer health status, adherence to tickets SLAs, and create a company-wide customer feedback loop
- You will develop and present quarterly business review data to customers and prepare post-meeting reports
- You'll work on Interpreting data, analyzing results using statistical techniques, and provide ongoing reports. Also, help in the on-boarding of a new customer by working on data upload & help with ad-hoc analysis and any fundamental research exercise.
- Proactively assist customers by optimizing article content and titles, keeping in mind the serviceability for solutions through the support center
- Work closely with Sr. CSMs and CSMs to support their portfolio of accounts and improve org. wide customer retention.
Qualification Required - The candidates must be a 12th pass or bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by InFeedo.
Pay Scale/CTC - The average salary of an Customer Success Interns at InFeedo is Rs 25,000 per month approximately which will be around 3.0 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Strong attention to detail
- Excellent communication skills
- Excellent presentation and analytical skills.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher
- Freshers and experienced both are eligible for InFeedo.
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How to Apply for InFeedo - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (15-06-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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