Job Role - Customer Experience Associate.
Location of Job - Work From Home will be the job location and training will be in Bangalore.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail.
- You will be responsible for assisting our customers with their concerns and ensure they have a good experience with Headout, every time
- Provide our guests a delightful experience even in the case of an escalation
- You will be handling inbound queries from our guests on any of the platforms like chats, calls or social media
- You will work with many internal teams to effectively communicate with our guests and solve their queries
- You will take initiatives that would make our internal processes more efficient.
Qualification Required - The candidates must be a bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Headout.
Pay Scale/CTC - The average salary of an Customer Experience Associate at Headout is Rs 35,000 per month approximately which will be around 4.2 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Exceptional written and verbal communication skills in the English language
- Organized and process-driven, with an itch to improve anything sub-optimal
- You think long term while solving problems and not focus on immediate fixes
- This role requires working in different shifts on a rotational basis, with rotational week offs.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face, to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher - Freshers and experienced both are eligible for Headout.
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How to Apply for Headout - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (25-06-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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