Job Role - Customer Service Officer.
Location of Job - Karnataka will be the job location for this hiring.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail
- Deepening, Retention of customers across all products by providing best services, which is measurable through increase in ETB Book balance movement and achieving of new customer acquisition
- Sourcing of asset products including JDL renewal and NTB and other asset products
- Term Deposit book growth - incremental and NTB.
Increase of Fee Income by Forex fee income and cross selling of TPP - Digital on-boarding of customers
- AML/ KYC/ RE-KYC and Other operational & compliance adherence
- Ensure timely completion of training modules assigned
- Ensure complaints are responded to and addressed in a timely manner
- Handling of inventories, secured stationary, customer deliverables as per process and ensure its stored in dual custody
- Compliance to audit observations.
Qualification Required - The candidates must be a bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by DBS Bank.
Pay Scale/CTC - The average salary of an Customer Service officer at DBS Bank is Rs 35,800 per month approximately which will be around 4.3 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Strong understanding of customer service sales
- Excellent product management and problem solving skills
- Creative and strong analytical thinker leading system design discussions
- Positive attitude with a service mentality
- A problem solver who is always trying to improve the way things are done.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher - Freshers and experienced both are eligible for DBS Bank.
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How to Apply for DBS Bank - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Applicants need to apply via online mode. There is no offline application process for this particular hiring.
Closing Date - Candidates need to submit application through online application portal by (30-06-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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