Job Role - Client Channel Operations Associates.
Location of Job - Work From Home.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail
- Support the S. CCOM in ensuring that client satisfaction levels are achieved to a high standard and issues are recognized, documented and resolved
- Work with both internal teams and 3 rd party test centres to ensure adequate capacity is provided to meet client demands and assist to develop contingency plans
- Support other initiatives
- Develop strong relationships with wider Pearson colleagues to maximize effectiveness and efficiencies
- Respond to the needs of test centers in all aspects of test deliver
- Provide regular reports and updates to S.CCOM and other key stakeholders
- Manage and respond to incoming channel care queries from 3rd party test centers
- Support event testing by securing test centers and working with teams to ensure successful exam delivery
- Monitor and manage 3 rd party test centre capacity to ensure client requirements are met
Qualification Required - The candidates must be a bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Pearson.
Pay Scale/CTC - The average salary of an Client Channel Operations Associate at Pearson is Rs 35,000 per month approximately which will be around 4.2 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Collaborative Working
- Commercial Awareness
- Commitment to Improving Quality
- Customer Focus
- Effective Communication
- Effective Time Management
- Multi-Tasking Skills
- Capable Team Player.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher - Freshers and experienced both are eligible for Pearson.
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How to Apply for Pearson - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (10-05-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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