Location of Job - Mumbai will be the job location for this hiring.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail
- Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct
- Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct
- Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc
- Always maintain a sales attitude, not losing any sales opportunity in the hotel
- Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries
- Make sure all commissions are correct and followed-up on promptly
- Make sure all reject business is filed with the reasons
- Ensure that all correspondence has been filed accordingly, with correct and updated information
- Maintain high level guest service standards
- Ensure all information input is correct
- Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfill operation needs
- Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations
- Carry out any other reasonable duties and responsibilities as assigned
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Qualification Required - The candidates must be a bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Hilton.
Pay Scale/CTC - The average salary of an Reservation Agent at Hilton is Rs 30,200 per month approximately which will be around 3.5 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Passionate about delivering exceptional guest experience
- Do the right thing all the time
- Team Player
- Leadership
- Excellent command of written and spoken in English to meet business needs
- Good interpersonal and communication skills.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher
- Freshers and experienced both are also eligible for Hilton.
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How to Apply for Hilton - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Applicants need to apply via online mode. There is no offline application process for this particular hiring.
Closing Date - Candidates need to submit application through online application portal by (10-05-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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