Job Role - Customer Solutions Agent.
Location of Job - Bangalore will be the job location for this hiring.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail
- Answer phone calls, emails/Chat from customers and work to resolve their queries in real time or work with the most relevant PayPal department so it can be dealt with appropriately
- Proactively recommend and educate the customer about features and benefits of PayPal products in order to improve their satisfaction and deepen their relationship with PayPal
- Deliver on metrics for example: phone handled time, customer experience, proactive product offered and accepted opportunities
- Provide consistent feedback regarding overall customer satisfaction, tools and processes.
Qualification Required - The candidates must be a bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by PayPal.
Pay Scale/CTC - The average salary of an Customer Solutions Agent at PayPal is Rs 41,600 per month approximately which will be around 5.0 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel)
- Strong written (email) communication utilizing proper grammar and punctuation
- Ability to work independently while making sound business decisions on case information
- Ability to multitask multiple systems, screens, and tasks during customer contacts
- Time Management and Adherence to schedules
- Ability to learn and adapt to new software technologies
- Willingness to work hard and have fun doing it.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher
- Freshers and experienced both are eligible for PayPal.
How to Apply for PayPal - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (25-02-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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